augment.eco

Jeremy Augment

Hermanni Augment

Patrick Augment

Getting Started & App Setup

What is Included in Your Subscription?

Your scooter will be delivered safely and quickly once your subscription is activated. This guide explains timelines, tracking, and what you can expect.

Delivery and Tracking of Your Order

The contents of your delivery may vary depending on the scooter model. It may also differ based on whether the scooter is new, a replacement unit, or refurbished.

Delivery Checklist

This article walks you through assembling, adjusting, and activating your scooter for the first ride.

How to Get Started with Your Scooter

Safety Instructions and Recommended Gear

Yes – in some cases you can still enter into an agreement with us, but all orders are subject to a successful identity and creditworthiness check (KYC).

Can you order if you have a negative credit score or irregular income?

Getting Started

The Augment mobile app allows you to unlock your scooter, monitor battery life, track trips, and receive important notifications. The app is required to activate and use most scooter features.

Downloading the Augment App

Pairing connects your physical scooter to your phone, enabling you to lock/unlock it, view stats, and get notifications

How to Pair Your Scooter with the App

Your scooter is secured via the app. Unlocking and locking prevent unauthorized use.

Unlocking & Locking Your Scooter

If you experience problems with the Augment app, try the following solutions:

Troubleshooting App Issues

Sometimes scooters display a “blocked” status, preventing use.

What to Do If the Scooter Appears “Blocked”

Augment sends important alerts to keep you informed.

Using the Augment App: Data and Notifications

You can share access to your e-scooter with another user directly through the Augment app. This allows someone else to use the scooter with full control, while you keep your…

Sharing Access to Your E-Scooter

App & Connectivity

Find answers and get help from Intercom Support and Community Experts

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