augment.eco

Augment subscription gives you an electric scooter and all the services you need to use it.

You pay a monthly fee and Augment takes care of the rest.

Here is…

What is included in your subscription

Jeremy Augment

Hermanni Augment

Getting Started & App Setup

Why Choose a Subscription Instead of Buying?

How the Subscription Works

Your scooter will be delivered safely and quickly once your subscription is activated. This guide explains timelines, tracking, and what you can expect.

Order & Delivery Information

This checklist ensures you received everything needed to start riding safely.

Delivery Checklist

This article walks you through assembling, adjusting, and activating your scooter for the first ride.

First-Time Setup Guide

Safety rules & recommended gear

Getting Started

To get the most out of your Augment scooter subscription, you’ll need the Augment mobile app. This app allows you to unlock your scooter, monitor battery life, track trips, and…

Downloading the Augment App

Pairing connects your physical scooter to your phone, enabling you to lock/unlock it, view stats, and get notifications

How to Pair Your Scooter with the App

Your scooter is secured via the app. Unlocking and locking prevent unauthorized use.

Unlocking & Locking Your Scooter

If you experience problems with the Augment app, try the following solutions:

Troubleshooting App Issues

Sometimes scooters display a “blocked” status, preventing use.

What to Do If the Scooter Appears “Blocked”

Augment sends important alerts to keep you informed.

Using the Augment App: data and notifications

You can share access to your e-scooter with another user directly through the Augment app. This allows someone else to use the scooter with full control, while you keep your…

Sharing Access to Your E-Scooter

APP & CONNECTIVITY

Find answers and get help from Intercom Support and Community Experts

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