Model and version: Features and menus depend on the exact scooter and app version. Use the controls actually shown in your app and the guide for your model. A feature shown for a stand-up scooter is not automatically available on the seated Augment 360.
Displayed information: Battery bars, percentages and range estimates are indicators, not a diagnostic test of battery health. A full percentage does not explain away a charging fault, sudden shutdown or red fault symbol. Account or return information can also need reconciliation with the team.
Permissions: Allow the Bluetooth/Nearby Devices and location permissions requested for connecting by your phone and the app. For notifications, check the Augment app’s notification permission in the phone settings. If a setting is not present, do not assume a menu from another app version exists.
Updates: Install app updates through the official app store. If the app offers a supported scooter update, follow its displayed instructions and contact support if it stalls. Do not install unofficial firmware, interrupt an update by dismantling the scooter or follow a generic battery-percentage requirement from another model.
Location and security: Bluetooth permission, a local lock or a scooter shown in your account does not establish live GPS tracking or internet remote control. Use a suitable physical lock and the model’s supported locking method. Ask support about a specific security or theft issue rather than relying on unconfirmed remote recovery features.