These instructions apply to the seated Augment 360 / ZY-MYP001.
Where is the seat-release button?
The seat-release button is on the right handlebar, below the M/P button. Unlock or power on the 360 using your NFC key at the display reader or your paired Augment Scooters app, then press seat release. After switching off, the seat can still be opened once for about 15 seconds.
Can I remove the battery to charge it?
Yes. The 360 has a removable main battery beneath the seat.
Park the vehicle and open the seat using the instructions above.
Switch the vehicle off before disconnecting the battery.
Turn the blue battery connector anticlockwise, then lift the connector clear of the battery.
Once the connector is disconnected, lift the battery out of its compartment.
Do not pull on wires or force the connector. Removing the battery from the vehicle is different from opening its casing: never open or disassemble the battery. Use only an approved 360 battery and charger, following the supplied charging instructions.
How do I refit the battery?
With the vehicle switched off, place the approved battery in its compartment. Press the blue connector straight down until it locks with a click. Check that the connector is secure and close the compartment before riding. On first delivery the battery may be in the compartment with its connector disconnected for transport.
How do I open the seat without a connected main battery?
The 360 has auxiliary power for the electric seat latch. Press seat release, present the NFC key at the display reader, then press seat release again.
If the auxiliary system has depleted after storage, connect the approved charger to the mains and the vehicle charging port beneath the rear of the seat. Retry the NFC key and seat-release button. Replace the charging-port rubber cover afterwards.
If this sequence and charger fallback have already failed, continue in your support conversation with the steps tried and any existing stationary photos or video. The latch needs service review. Do not force the seat or attempt wiring, disassembly or an improvised release.
What do APP, P and READY mean?
APP means the 360 is waiting for the phone app connection. Open Augment Scooters, select the correct 360 and connect by Bluetooth. Holding the seat-release/power button for about two seconds wakes the vehicle for phone-key connection. If no connection is established within about one minute, it may switch off to save energy.
P means parking mode and the throttle is inactive. Fold the side stand fully up, select a driving mode and press either brake lever. P disappears and READY appears when the vehicle is ready, subject to the normal safety conditions. Never bypass the side-stand interlock.
What tyre pressure should I use?
For the standard 360 tyres, use a cold pressure of 120 kPa / 1.2 bar front and rear, approximately 17 psi. Do not exceed the tyre or vehicle maximum. Use the approved specification for your fitted tyre and model.
Technical basis: Augment 360 operating manual DE 1.0, operating controls, battery and maintenance sections.