Common Problems & Fixes
Problem | Solution |
App won’t open | Restart phone; update app to latest version |
Cannot log in | Reset password; check internet connection |
Scooter not detected | Turn Bluetooth off/on; restart app & scooter |
Firmware update stuck | Restart scooter & app; retry later |
Notifications not received | Check app notification settings; enable alerts |
Contacting Support
If issues persist, please provide:
Your phone model and OS version
App version (found in Settings)
Description and screenshots of the problem