augment.eco

Patrick Augment

Jeremy Augment

Olli

Payments, Subscription & Account Management

Find the correct invoice and distinguish payment, ownership and refund status.

Billing and payments: invoices, methods and disputed charges

How to get an unexpected charge or refund request reviewed.

Charges, duplicate payments and refunds

Request a payment review and understand invoice status, reminders and date changes.

If you cannot pay an invoice on time

Use the options offered for your account and invoice.

Change a payment method or pay an invoice securely

Payments & Billing

Compare the plan type, payment schedule and service included in the actual offer.

Purchase, financing, rental and maintenance plans

Check renewal, ownership and maintenance under your own agreement.

What happens after the minimum contract period?

Final returns, exchanges and upgrades need their own model-specific checklist.

Returning your scooter: contents, label, deadline and confirmation

Secure help with email, address and account access changes.

Changing your account or contact details

Check your current model, completed subscription months and contract country before upgrading.

Upgrade to a new model: eligibility, fees, discount and return

Understand dispatch evidence and get a delayed shipment reviewed.

Replacement delivery: tracking, delays and next steps

Renewal, return, buyout, installment completion and continued maintenance.

Options at the end of your scooter agreement

Subscription & Account

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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