Payment Defaults
If you have a payment default, approval is assessed on a case-by-case basis. The evaluation may take into account:
the number and severity of payment defaults
how recent the default is
your overall financial situation
Not all orders can be approved if the required credit criteria are not met.
Irregular Income
Irregular income does not automatically prevent you from entering into a contract, but it may affect the approval decision. If needed, we may request additional information such as:
proof of income
details about your employment or source of income
Contract Approval
All orders are reviewed individually as part of the onboarding process. Depending on the outcome, your contract may be approved under:
a leasing model
an installment payment plan
Approval depends on the credit assessment and the selected contract model.
If Your Order Cannot Be Approved
If your order cannot be approved:
you will be notified by email
any payment made will be automatically refunded to the original payment method
Refund processing times depend on your bank, but typically take a few business days.