Possible charges explained
Depending on your subscription, you may see additional charges such as:
Delivery or pickup fees
Damage or missing equipment fees
Late return charges
Buy-out (purchase option) fees
All charges are itemized on your invoice for full transparency. If something isn’t clear regarding charging, don’t hesitate to contact our customer service.
Refund rules
Refunds are handled according to your contract terms. In most cases, subscription fees already billed for an active period are non-refundable. Approved refunds, when applicable, are processed back to the original payment method.