File a police report
If your scooter is stolen, the first thing to do is to file a report with the relevant authorities. This is useful for several reasons:
Filing a report allows the theft to be reported to the authorities, which may help recover the stolen scooter.
It enables you to obtain a police report, which is useful as proof of theft for an insurance claim, for example.
Filing a report helps deter thieves. It can raise awareness among local authorities about the frequency of scooter thefts in the area and encourage them to take measures to prevent them.
Can the scooter be remotely locked?
Yes, this is possible and is automatically done by our agents whenever a theft is reported.
Can the scooter be geolocated?
The scooter is not equipped with a geolocation system.
Contact Augment
You can contact us directly via our chat to report the theft and find a solution regarding the continuation of your subscription.
Choose how to proceed
Decide whether you want to continue your subscription without a replacement or pay the deductible to receive replacement equipment