Augment Theft Coverage is an optional service designed to give you peace of mind when using your Augment e-scooter.
In short: if you have an active Theft Coverage subscription, you may receive a refurbished replacement scooter and/or battery in case of theft or vandalism. Deductibles apply.
Eligibility & Prerequisites
To be eligible for Theft Coverage, all of the following conditions must be met:
Theft Coverage must be active before the incident occurs
Theft Coverage can only be added to an active Augment e-scooter subscription
The scooter must have been connected and locked in the Augment app within the last 24 hours
One Theft Coverage subscription applies to one scooter only
- Locking requirements must be followed at all times for coverage to apply
You can check your eligibility and manage Theft Coverage by logging in at
augment.eco/app
Subscription Terms
Minimum contract term is 6 months
After the minimum term, the subscription continues on a monthly basis unless cancelled
Deductibles apply in case of theft or vandalism
All monthly fees and deductibles must be paid on time for coverage to remain valid
If you subscribed to our theft coverage:
All conditions must be met for the coverage to apply.
If so, the deductible is (at the time of writing):
€100 for the scooter only
€150 for the scooter + battery
Once the deductible has been paid, Augment will arrange shipment of the refurbished replacement equipment according to the terms of your coverage.